Size
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Help
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, we can also be contacted via Live Chat feature on our website.
Customer service
All questions about regarding order, return and delivery must be sent to our customer service team by e-mail at dispatch@topdognutrition.co.nz
Shipping & Delivery
TopDog charges a flat rate of $3.95 for shipping on all orders under $40. If your order equals more than $40 shipping is FREE. Additional charges on all orders apply for Rural or Signature Deliveries.
RURAL: $3.80 surcharge applies Alternatively you could send to a town or workplace that is not a rural delivery address.
SIGNATURE REQUIRED: $2.00 surcharge applies
Help
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
Customer service
All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
Sale & Press
If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at press@yourdomain.com
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Shipping & Returns
Shipping
We deliver your parcel within 2–3 working days. As soon as your package has left our warehouse, you will receive a confirmation by email. This confirmation contains a tracking number that you can use to find out where your package is.
Returns
We offer free returns within 30 days. All you have to do is fill out the return slip that you received in your package and stick the prepaid label on the package. Please note that it can take 2 weeks for us to process your return. We will do our best to complete this process as soon as possible.
Shipping & Returns
Shipping
We deliver your parcel within 2–3 working days. As soon as your package has left our warehouse, you will receive a confirmation by email. This confirmation contains a tracking number that you can use to find out where your package is.
Returns
We offer free returns within 30 days. All you have to do is fill out the return slip that you received in your package and stick the prepaid label on the package. Please note that it can take 2 weeks for us to process your return. We will do our best to complete this process as soon as possible.
