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Shipping
TopDog charges a flat rate of $3.95 for shipping on all orders under $50. If your order equals more than $50 shipping is FREE. Additional charges on all orders apply for Rural or Signature Deliveries.

RURAL $3.80 surcharge applies Alternatively you could send to a town or workplace that is not a rural delivery address.

SIGNATURE REQUIRED $2.00 surcharge applies

We will try to dispatch your order within 1 business day once we have confirmed that we have accepted your order and received all amounts payable for your order.

If we are unable to dispatch your order within this time frame we will  contact you and advise you of the expected dispatch date. We will provide you with email confirmation of dispatch within 3 working days of dispatch.

Although we will endeavor to meet delivery time frames where possible, all delivery time frames are estimates only and we will not be liable for any loss, expense, or other damage caused by any delay in delivery.

If you discover any defect in your product, you may within 5 days of delivery return the item in new condition for a replacement. If a replacement is not available we may at our discretion provide a refund. All clearance products are non-refundable and are marked as such on the product listing & collection page. You will be notified by email of the status of the replacement. For any claim to be made the item must be sent to our current shipping address as provided by emailing info@topdognutrition.co.nz.

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

We accept payments with :
Visa, MasterCard, AfterPay, Klarna, Zip & More.